Sparkcentral has developed an Automatic Messaging Distribution platform (AMD), purposely built for efficiently managing asynchronous communication at scale. Their clients include Emirates, Scottish water, KBC, citizenM hotels and Netflix. Sparkcentral’s uniquely designed AMD platform and their consulting advice enables companies to adopt a messaging first customer engagement strategy which will transform your contact center into a competitive differentiator that serves customers on messaging channels such as Twitter, Facebook Messenger, In-App, WhatsApp and more.
