In one of their biggest projects for a large healthcare provider in the UAE, Blue Logic set out to provide a humanized conversational approach in English and Arabic. This conversational experience has included immediate assistance on all queries related to managing appointments, providing access to doctors’ availability and recommendations, guidance with insurance queries, and more. Their recent project boasts of an ROI of 300% in 3 months by booking 3x the number of appointments the live agents were able to manually.