Want to get started in conversation design, but don’t know where to begin? These lessons and exercises will help you start designing immediately.
In this workshop, Dylan from the Botsociety team will go through the conversation design fundamentals and how to get started on Botsociety. This lesson is divided in multiple chapters, each dedicated to specific aspects of the tool.
In this tutorial, you will learn how to use Botsociety to create an interactive prototype of a chatbot or a voice user interface. We will walk through how to invite people to test your prototype and how to use their responses (tester data) to improve your design.
In this exercise, we will design a Slack bot on Botsociety, using different message types and approaches. The design file can then be used to perform UX research, user testing and so on.
When adding a message with buttons, we now give you the option of choosing how you want to organize your conversational flow. Messages that contain buttons can be carousels, standalone buttons, quick replies, and so on.
You can use keyboard shortcuts on Botsociety to create faster conversation designs. Create a new path, add messages, switch from bot to user, add utterances, and more - all at the click of your keyboard. Find the shortcuts you need in our documentation and get started!
In this tutorial, you will learn how to export your Botsociety design into CSV and Excel. You will also see how to import intents and utterances from CSV (or Excel) into Botsociety.
Leave or receive comments on your conversation designs, so you’re able to iterate on designs faster. Share feedback with your team or leave notes for later in comment threads by clicking on the comment mode and hovering over a message, then clicking on the comment button.
Customize your bot and user messages with markup that transforms the text into bold, italics, or underline. This works for both words and phrases, and the best part is, the rules can be combined to fit your needs