Greg Bennett on Applying Linguistics to Conversation Design

In this podcast, we'll talk to Greg Bennett from Salesforce abbout his experience in leveraging linguistics in conversational experiences.

May, 2020

Guest

Greg Bennett

Lead User Experience Researcher at Salesforce

Listen to this podcast if you are interested in:

Learning how to use language and culture to improve the user experience
Building empathy with users
Navigating user expectations through linguistics

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