Adding multiple participants to a Messenger thread
shankarv1983 last edited by
The Messenger platform allows an user to chat with multiple apps on a page. For example, a user can chat with a bot and in the same conversation start with a customer service rep. I currently don't see an option to change the participant when designing the messenger bot. Can this functionality be added please?
Vittorio Banfi last edited by
Hi there! Thanks for the feedback. You can add multiple users in the channel 'Facebook Extension' but not in the Messenger chatbot yet. I'll investigate more and keep you posted!