Adding multiple participants to a Messenger thread

  • The Messenger platform allows an user to chat with multiple apps on a page. For example, a user can chat with a bot and in the same conversation start with a customer service rep. I currently don't see an option to change the participant when designing the messenger bot. Can this functionality be added please?

  • Hi there! Thanks for the feedback. You can add multiple users in the channel 'Facebook Extension' but not in the Messenger chatbot yet. I'll investigate more and keep you posted!

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