All of the posts tagged conversational design on the Botsociety blog.
Conversational commerce is here. And well, it’s pretty fun. Conversational commerce refers to the way customers and companies are making use of the advancements in Conversational AI and applying them to shopping. Conversational commerce makes Read more…
So you’ve identified a problem you think a chatbot or voice-based product could solve. Now how do you get others on board so you can get things rolling? The first step is pretty un-revolutionary: you’ve Read more…
Conversation is inviting. It’s comforting. It adds context, personality, and emotion to the way we communicate. Without conversation, all we have is sound. Sounds is great, but sound alone is not transactional. Conversational AI makes Read more…
At Botsociety, we’ve been working hard to add new chat platforms that you have requested. This platform is one that we’ve all used the longest and hold dearest – SMS/MMS! So you’ve noticed an increase Read more…
After you’ve started designing a chatbot with Botsociety, there are a few ways for you to share your chatbot mockup with your team and receive feedback. One of these is the Export feature, which allows Read more…
When designing for voice, it may be tempting to think many of the same old UX rules apply. In reality, designing for voice is completely different from designing other digital products. You need to understand Read more…
If you want Alexa to help you find a restaurant’s business hours or a list of fun places to visit in San Francisco, then you’ll need more than a one-word answer to get the information Read more…
Tools that offer real-time collaboration allow their users to work alongside each other to complete tasks openly and efficiently. From Google Docs to Zoom, there are countless dynamic platforms that let teams cooperate and collaborate Read more…
When the bots you create can support the natural flow of conversations, they can help you enhance the experiences users have. But improving conversational design often requires following a few best practices to simplify the Read more…
When you design your chatbot or voice assistant, you create it with the purpose to help users solve a problem. But all users aren’t created equally. So, it’s important to define a voice user persona. Read more…
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