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Tag: conversational design

All of the posts tagged conversational design on the Botsociety blog.

LINE chat bot
Ideas

Everything you Need to Know to Create a LINE Bot

LINE is a fast-growing messaging app from Japan with about 84 million monthly active users in its home country and over 187 million worldwide. It has grown into the second-largest social networking and messaging app Read more…

By Victoria, 1 month ago December 17, 2020
Instagram Chatbot
Ideas

Instagram Chatbot: Create One To Connect With Your Followers

Facebook has updated the API from Facebook Messenger and it’s now available for Instagram. This means that companies and developers are now allowed to integrate Facebook Messenger functionalities into Instagram. This includes auto-replies, integration with Read more…

By Victoria, 1 month ago December 17, 2020
How to Use the Keyboard Shortcuts Feature on Botsociety
Tutorials

How to Use Keyboard Shortcuts to Make a Design

You can now use keyboard shortcuts on Botsociety to design faster and more efficiently. Make a new path, add messages, switch from bot to user, add utterances, and more – all at the click of Read more…

By Victoria, 2 months ago November 25, 2020
How to Use the Keyboard Shortcuts Feature on Botsociety
Tutorials

How to Use Animations Feature on Botsociety

There’s a new useful update in Botsociety: Animations. We added them in the official presets: SMS, WhatsApp, Apple Business Chat and Facebook Messenger. Do you want to know what they are and how to use Read more…

By Victoria, 3 months ago October 29, 2020
How to Use the Keyboard Shortcuts Feature on Botsociety
Tutorials

How to add messages with buttons on Botsociety

When we design a conversation we think about different paths and branches that the conversation may follow. While we used to automatically create these paths from messages with buttons, you can now choose how your Read more…

By Victoria, 3 months ago October 29, 2020
How to Use the Keyboard Shortcuts Feature on Botsociety
Tutorials

How to Use Markup and Hyperlinks on Botsociety

Customize your bot and user messages with the new markup feature. You can transform the text into bold, italic or underlined. This works for both words and phrases, and the best part is that the Read more…

By Victoria, 3 months ago October 9, 2020
Cellphone IVR-design
Ideas

What is IVR design and how can you apply it?

Bots are not only for graphic channels. When you call a company and listen a machine giving you options before being transferred to an actual person, that’s an IVR bot. IVR design helps us create Read more…

By Victoria, 3 months ago October 6, 2020
Ideas

Why WhatsApp’s Design Makes It Such A Powerhouse For Chatbots

WhatsApp design sensibilities make it such a lucrative interface. It’s adaptable, lightweight, simple to use, intuitive and makes speed its underlying ethos—precisely the type of attributes consumers salivate over. By all measures, WhatsApp rules as Read more…

By Bianca Nieves, 1 year ago October 7, 2019
Ideas

Designing for Conversational Commerce

Conversational commerce is here. And well, it’s pretty fun. Conversational commerce refers to the way customers and companies are making use of the advancements in Conversational AI and applying them to shopping. Conversational commerce makes Read more…

By Bianca Nieves, 1 year ago August 26, 2019
Ideas

Building Institutional Support For Chat and Voice

So you’ve identified a problem you think a chatbot or voice-based product could solve. Now how do you get others on board so you can get things rolling? The first step is pretty un-revolutionary: you’ve Read more…

By Bianca Nieves, 1 year ago August 26, 2019

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