A collection of our posts about chatbot best practice, voice interfaces design principles and more. We are very opinionated and very passionate. We also like to interview smart people in the space or have them guest blog for us. Hopefully, you will find this interesting.
Developing chatbots and voice assistants that your customers or end users can take advantage of is exciting thanks to the countless issues you can resolve. But it’s important that designers design their bot conversations before Read more…
Whether it means answering questions or scheduling a flight or an appointment, chatbots and voice assistants are instrumental in helping facilitate conversations and getting valuable tasks completed. They are also enhancing productivity, offering new ways Read more…
Chatbots have revolutionized the relationship between consumer and company. Today, startups, scaleups, and multinational corporations are using this technology to resolve customer service problems, facilitate communication and provide 24-hour service. Moreover, 34 percent of consumers Read more…
With some of the most engaged users of smartphone devices, it was only a matter of time before Apple came out with its Business Chat service. With Apple’s Business Chat service, you can connect with Read more…
Customers often have questions that they frequently ask, and you can help provide the answers they need in an interactive way with an FAQ chatbot. Just as your FAQ page is important for your website Read more…
Being able to reach your audience and drive engagement is essential for today’s modern businesses. Voice assistants and chatbots are being used in new ways to help make outreach possible for companies across the world. Read more…
Whether you’re trying to increase user engagement or automate interactions with your customers when your team is fast asleep, Internet bots can help you get it all done. Most people simply refer to an Internet Read more…
Experience design (alternatively referred to as UX, UXD, UED or simply XD) extends across many dimensions, creating complex overlaps that designers often take for granted. At the same time, consumers are becoming increasingly sophisticated as Read more…
By the time November rolls around, you’re already well into the holiday season, and it’s a great time to enhance your audience’s experience. You can get this done by applying a multimodal experience approach to your next Read more…
The Matrix and The Terminator want us to buy into the notion that digital machines will end up outsmarting us. These big screen spectacles propose that bots and AI computerized configurations will catch onto the Read more…
Botsociety is used by some of the world's smartest companies
