A collection of our posts about chatbot best practice, voice interfaces design principles and more. We are very opinionated and very passionate. We also like to interview smart people in the space or have them guest blog for us. Hopefully, you will find this interesting.
Halloween may be around the corner, but that doesn’t mean you have to follow poor UX design tactics that scare your target audience away. Check out these UX design mistakes to avoid and what you Read more…
The world’s biggest brands are using chatbots to improve engagement and customer service, but did you know that more teachers are incorporating this tech into the classroom? Utilizing the latest in conversational design and artificial Read more…
Is good design really all that important? At the end of the day, isn’t what matters most the product itself? Wrong. Untrue. Design matters a lot more than you think it does. Thousands of companies Read more…
What does a chatbot do better than a human? Especially in customer service, a sector that is never 100% automated and where humans and chatbots coexist most. First, let me tell you a story. We Read more…
Engaging with your audience is important for driving customer loyalty and sales, and SMS Bots are making engaging with audiences easier. Creating an SMS Bot for your business or brand is simple when you apply Read more…
Chatbots are continuing to offer businesses and consumers big benefits, and WhatsApp Bots are doing the same. The great news is that creating a WhatsApp bot is simple when you put best practices in place. Read more…
Conversation is natural. It’s the way we communicate and understand one another. Bad communication is toxic and can derail a situation quickly. With the rise of chatbots and voice assistants, the industry is searching for Read more…
How to Make a Twitter Bot Whether it’s sending direct messages to answer customer concerns or automating tweets, Twitter Bots offer several skills you can take advantage of. But a Twitter Bot doesn’t have to Read more…
The internet is full of predictions about chatbot trends, but here are some things I don’t think are ready for prime-time yet. 1. Website and Apps Replaced by Chatbots Look at any chatbot trends list Read more…
Bots for business are huge. According to Facebook, businesses exchange one billion messages through Messenger every month — and the trend is growing. Chatbots make communication simpler and faster, benefiting businesses in many ways. If Read more…
Botsociety is used by some of the world's smartest companies
