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Author: Vittorio Banfi

Co-founder at botsociety.io
How to perform a chatbot test with Botsociety opening image
Tutorials

How to test your chatbot designs before release

In this tutorial, I will show how you can perform a chatbot test without having to wait for the bot to be actually released. This feature is very useful to start grabbing real user feedback Read more…

By Vittorio Banfi, 3 weeks ago December 29, 2020
Botsociety and Rasa Integration
Tutorials

Rasa export demo: The Concertbot

To demonstrate the power of the Botsociety Rasa export, we re-designed the official Rasa example ‘Concertbot’ in Botsociety. It will give you a good idea of what you can accomplish by using a Botsociety design Read more…

By Vittorio Banfi, 1 month ago December 15, 2020
Announcements

Announcing: Adding paths with buttons

When adding a message with buttons, we now give you the option of choosing how you want to organize your conversation flow following the buttons. Messages with buttons can be carousels with buttons, buttons, quick Read more…

By Vittorio Banfi, 2 months ago November 15, 2020
Announcements

Make your messages bold, italic, or add links

Now you can transform the text of your messages into bold, italics, or underline. This works for both words and phrases, and the best part is, the rules can be combined to fit your needs. Read more…

By Vittorio Banfi, 3 months ago October 15, 2020
Announcements

Announcing: Arbitrary Path Positioning

With this new intuitive drag and drop feature, you can move paths wherever you want on the canvas. Paths can now go wherever you want them to be. Zoom also got an upgrade – you Read more…

By Vittorio Banfi, 4 months ago October 2, 2020
Announcements

Announcing: Video export for Botsociety2

We just updated Botsociety2 and you can now export a Video of your design, as well as a PDF. When we launched Botsociety2 a month ago, we knew that the community was going to miss Read more…

By Vittorio Banfi, 5 months ago September 2, 2020
Announcements

Announcing: New IVR and Whatsapp channels

Today, we are happy to announce the release of a bunch of new channels for Botsociety 2: IVR, which is great to design advanced phone experiences Whatsapp and Facebook Messenger Generic voice and chat, which Read more…

By Vittorio Banfi, 5 months ago August 25, 2020
Announcements

Announcing: Botsociety 2

When Stefano Tombolini and I started Botsociety – a design tool for conversation designers – very few people believed that conversation designers would even exist in a larger sense. Very few companies were hiring for Read more…

By Vittorio Banfi, 7 months ago June 28, 2020
make a bot
Ideas

How to make a bot – and make it simple

Bots are growing fast and are the new way companies talk to their customers. Here I will try to give you some simple tips to save months on the process of learning how to make Read more…

By Vittorio Banfi, 10 months ago March 24, 2020
Interviews

Vineet Mishra on Managing Scale in Conversation Design – The Conversation Design Podcast 4

In this episode, we interviewed Vineet Mishra, Principal Conversational Experience Designer at Oracle. We asked Vineet about managing scale for enterprise chatbots, including how to construct and present a unified bot personality, identifying use cases Read more…

By Vittorio Banfi, 10 months ago March 20, 2020

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