Tutorials
Defining Your Organization’s Ideal Bot Persona
So you’ve decided your organization could use a bot. Great! Knowing you’d benefit from a bot to perform a set of tasks is the perfect start — kind of parallel to opening up a job Read more…
Tutorials
How To Export Your Botsociety Mockup For Easy Sharing
After you’ve started designing a chatbot with Botsociety, there are a few ways for you to share your chatbot mockup with your team and receive feedback. One of these is the Export feature, which allows Read more…
Tutorials
How To Prototype Your Bot In Multiple Platforms
Let’s say you’ve just finished designing an awesome chatbot for Facebook Messenger. But what if you wanted to see how this chatbot design would look on Slack, or on your own website? With a bot Read more…
Ideas
How to Approach Voice Design Like a Pro
When designing for voice, it may be tempting to think many of the same old UX rules apply. In reality, designing for voice is completely different from designing other digital products. You need to understand Read more…
Ideas
Crafting an Engaging Sample Dialogue to Optimize Conversation Design
If you want Alexa to help you find a restaurant’s business hours or a list of fun places to visit in San Francisco, then you’ll need more than a one-word answer to get the information Read more…
Ideas
Talking to Computers: Reimagining The Way We Interact With VUI
The following article was adapted from the thesis work of Jennifer Spatz. Jen is a Master of Industrial Design from Rhode Island School of Design. For more on her ideas, process, and final deliverables check Read more…
Tutorials
How To Collaborate More Efficiently with Real-Time Collaboration
Tools that offer real-time collaboration allow their users to work alongside each other to complete tasks openly and efficiently. From Google Docs to Zoom, there are countless dynamic platforms that let teams cooperate and collaborate Read more…
Ideas
Designer Spotlight: Aurat Raaj, a chatbot for women’s empowerment
Throughout Pakistan, there is a stunning lack of resources for women regarding their reproductive health, human rights, and education. Thankfully, the Pakistani startup Aurat Raaj is using chatbots and conversation design to help lessen this Read more…
Ideas
What Is the Cooperative Principle? Is It Relevant to Conversation?
When the bots you create can support the natural flow of conversations, they can help you enhance the experiences users have. But improving conversational design often requires following a few best practices to simplify the Read more…
Ideas
Crafting the Perfect Voice User Persona
When you design your chatbot or voice assistant, you create it with the purpose to help users solve a problem. But all users aren’t created equally. So, it’s important to define a voice user persona. Read more…
