In this episode, we interviewed Hilary Hayes, Conversation Designer at Facebook, UX researcher, and 2019 Alexa Cup Champion. We asked Hilary about building a career in conversation design through emerging tech and research, utilizing her training in industrial design and design thinking to shape the future of voice design, where the voice experience ecosystem is going, and more. We also took questions from our global conversation design community about getting started in conversation design, transitioning from other roles, and finding resources to learn and develop a career in conversation design.

Listen to this episode of The Conversation Design Podcast by Botsociety now on your favorite platform!

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