I compiled this list of famous chatbot examples that you can take inspiration from. Note that this list is not complete, but I will make my best to update it every time I find an interesting chatbot! If you feel inspired to start creating your own chatbot while reading this article, check out Botsociety, which is free to set up and will give you the ability to design, prototype, and preview your chatbot in minutes!

1. Swelly

Chatbot examples: Swelly

Swelly is probably the most famous Facebook Messenger chatbot. It allows users to pick and choose one of two options, and vote together with the general public. Users can also create their ‘Swell’ and see what the people around the world will vote.

Swelly has been used by a staggering number of people from around the world – more than 1 million. I think it is because it has a very strong virality component to it

Why I like it I like how the Swelly experience is designed. It feels extremely easy to use and natural. It’s actually very well crafted, as it’s difficult to reach this level of simplicity.

Try it You can try Swelly for Messenger here.

2. eBay

Chatbot examples: Ebay

The eBay chatbot is the most advanced e-commerce chatbot out there. And is also the most used! It is built for the Google Assistant, which means that you can use it with your Google Home or on your phone. You can ask him to buy anything in the world, at a very low price. It’s impressive, especially if you consider the scale of Ebay. Heck, we like this so much that we interviewed Elaine Lee, the designer behind it.

Why I like it The voice-only interface is designed beautifully. It allows you to navigate across a very high number of product categories.

Try it You can try this chatbot out by saying “Ok Google, let me talk with Ebay”.

3. Lyft

Lyft is the biggest Uber competitor. You can request Lyft on Slack, Messenger, and Alexa. This chatbot shows how an existing service can leverage the chatbot experience as a channel. How much time do you want to invest in order to book your next ride? This chatbot reduces it to almost zero.

Why I like it What I like about this chatbot is the “slash command” approach. You just need to type a line in your favorite chat app and that’s it. Very, very, very fast!

Try it You can add Lyft on your Slack team here

4. Yes sire

Yes Sire is an Alexa game. It is extremely funny: You will play as a lord of your feud. You need to take tough decisions – Yes or No questions. The results are often hilarious and unpredictable. You will need to balance your attributes – wealth, influence and more.

Yes Sire is the best-reviewed game on the Alexa Skill store. So if you need to pick a game between these chatbot examples, pick this one!

Why I like it The basic game mechanism is really intuitive, as it’s based on yes-no questions. Beating the game is actually challenging, as it’s not easy to keep your attributes balances the more you progress.

Try it out Just say ‘Alexa, let’s play Yes Sire’

5. Chatbot examples: 1-800-Flowers

Chatbot examples: 1800 Flowers

Another famous chatbot example is 1800Flowers. The flower-delivery company has created a Facebook messenger chatbot. The way the company has decided to approach the conversational space is to use it as an engagement channel. Users can order flowers and have them delivered in a breeze. They can also quickly engage with a human from the customer support if they need to.

Interesting fact: this new channel played a big role in reaching new customers. 1-800-Flowers reported that 70% of the orders received on the chatbot arrived from new customers

Try it out You can try the 1-800-Flowers bot on Messenger here

That’s all for today! Remember, if you are ready to start designing your own chatbot, you can use Botsociety for free to design, prototype, and preview your bot quickly. Please leave a comment below if you have any question or if you would like to see more chatbot examples.


Vittorio Banfi

Co-founder at botsociety.io