Bot this, Bot that, it’s all we ever hear about lately. But what is the bot definition? What’s the best bot platform? The questions are endless.

We’re constantly inundated with the term and with it’s rise to popularity happening so quickly, it’s understandable that we haven’t yet established a concrete definition. That’s okay. We’re here to help.

Definition: What is a bot?

This bot definition is brief but a great starting point. A bot is short for the term Chatbot. This refers to a computer program that operates to serve its purpose via a conversational interface. Bots are powered by a mixture of artificial intelligence and natural language processing to engage in a human-like conversation with an end-user.
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Purpose

Bots can be used for a number of different everyday tasks. They’re capable of reminding users to complete tasks, scheduling, and even completing orders online. Want some assistance in making an outfit choice for the day? There’s a bot for that. Need to learn a new foreign language but don’t have the time to study? There’s a bot for that.

As the clock continues to turn, the functionality of these helpful computer software programs is gaining momentum.

A company by the name of Casper created a bot named Insomnobot 3000 which serves the purpose of speaking with users who are having a hard time falling asleep. This is helpful as most of the country is usually fast asleep by midnight, however,  there are some nights when many of us just can’t find the path to a peaceful slumber.

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If you’re usually a restful sleeper, there are a number of other bots that operate in the e-commerce sector. For example, eBay has created a voice bot that is capable of searching for products and compiling results around a number of factors like price, delivery time, and more.

Platform

Bots can be used on a variety of different platforms, each serving a slightly different purpose. Picking the right bot platform is critical to the success of your chatbot. Currently, the most popular platforms that support bots include

  • Facebook Messenger
  • Slack
  • KiK
  • Amazon Alexa
  • Google Home

When selecting a platform, think about your target audience and their social habits. How do they interact with the rest of the world?

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Popular Bots

As with everything else in life, some bots are popular than others. Some chatbots have seen extreme growth over the last couple of years, while others present a great solution to a pre-existing problem. Check out this article detailing some of the best bots of 2017. 

All in all, chatbots are very helpful pieces of computer software that will assist in making life easier for you. No matter your profession or age, there is some chatbot out there designed just for you. All you’ve got to do is find it.


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Bianca Nieves

Digital Marketing Manager at Botsociety